Privacy Policy

1. Information We Collect

Depending on how you use Slayora, we may collect account usernames, Discord identifiers, IP addresses, device or client details, website activity, game activity, command logs, chat logs, vote records, support messages, order details, payment status, payment references, customer name, email address, country, and reward delivery records.

2. Purchases and Payment Data

Payments are processed by third-party providers. Slayora does not store full card numbers. We may store transaction references, payment status, order contents, customer details supplied by the processor, checkout acceptance records, and claim/reward records so we can deliver purchases, provide support, and respond to disputes or fraud attempts.

3. How We Use Information

• Operate the website, game server, store, vote system, and support services.
• Deliver virtual items and confirm in-game reward claims.
• Protect accounts, prevent fraud, investigate abuse, and enforce rules.
• Handle support tickets, reports, refunds where approved, and chargeback disputes.
• Maintain server stability, logs, security monitoring, and website performance.

4. Cookies and Local Storage

The website may use cookies, local storage, and similar browser storage for language preferences, cart state, checkout flow, session handling, analytics, security, and site functionality. You can control cookies through your browser settings, but some features may not work correctly if storage is disabled.

5. Sharing

We do not sell personal information. We may share limited information with payment processors, hosting providers, anti-fraud tools, Discord support workflows, law enforcement when required, or payment networks when needed to respond to disputes, fraud, or legal obligations.

6. Retention

Records are kept for as long as needed to operate Slayora, support accounts, deliver purchases, enforce rules, investigate abuse, handle disputes, and meet legal or payment processor requirements. Some logs may be retained longer when connected to fraud, chargebacks, bans, or security investigations.

7. Security

We use reasonable safeguards for website and server records. No online service can be guaranteed completely secure, so do not share passwords, recovery information, or full payment card details with staff or other players.

8. Your Choices

You may contact us to request help with account information, privacy questions, or support records. We may need to verify account ownership before responding and may retain records needed for security, abuse prevention, payment disputes, or legal reasons.

9. Contact

Questions about privacy can be sent through the Contact Us page.